Website Terms of Service

1. General
   Welcome to our website. We offer customized product design and sales services. By using our website and services, you agree to abide by the following terms of service. These terms constitute a legal agreement between you and us. If you do not agree to these terms, please do not use our website or services.
2. Description of Services
   Our website allows users to design and purchase customized products. Users can upload their own designs, and we offer the service of designing from our files, as well as a variety of design options, including color, size, plating, edging, and packaging options.
3. User Responsibility
   Users shall ensure that all designs uploaded do not infringe the intellectual property rights of any third party. The User agrees to be responsible for any legal liability arising from the uploading of infringing content. The User shall not upload images or text containing violence, discrimination, pornography or other inappropriate content during the design process.
4. Orders and Payments
   Users are required to check all design details carefully before confirming the order. We will not be responsible for any damages arising from design errors after confirmation by the user. Once an order is confirmed and paid for, it cannot be canceled or modified. We accept a variety of payment methods, including credit cards and PayPal.
5. Production and Shipping
   After the order is confirmed, we will start production within the specified production time. The production time depends on the quantity and complexity of the order. All products undergo strict quality checks before shipment. We offer a variety of shipping options, and users can choose the appropriate shipping method when placing an order.
6. Returns and Refunds
   We are committed to providing high quality products. If the user receives a product with quality problems, please contact us within 30 days of receiving the product. Upon confirmation, we will offer a refund or remake. Customized products, due to their special characteristics, do not accept returns or refunds except for quality issues.
7. Intellectual Property Rights
   The intellectual property rights of all challenge coin designs and related images designed and produced through our website belong to the user. We reserve the right to display some of our customers' designs as examples on our website, but will ask for their consent in advance.
8. Privacy Policy
   We value the privacy of our users. Please see our [Privacy Policy] for details. We promise not to share users' personal information with third parties without their consent.
9. Disclaimer
   We shall not be liable for any direct, indirect, incidental, special or consequential damages arising out of the use of or inability to use our website and services. We are also not liable for any legal liability resulting from infringement of user-designed content or other violations of law.
10. Modification of Terms
    We reserve the right to modify these Terms at any time. Any modifications will be posted on our website and will be effective immediately. Continued use of our website and services signifies your acceptance of these modifications.
11. Contact Information
    If you have any questions or need further information, please contact us at

        Email: info@epiphcoin.com